Overview of Fits processes

In FITS there are 10 main processes, each covering a different area of best practice technical support and each with a complete and separate set of material devoted to it. Within these main processes there are a number of sub-processes covering best practice for operations management, change management and the strategic processes.

However, there are inter-dependencies between them and common ‘best practice’ themes across them all. We would also like to demonstrate to you that these processes can help you outside of the ICT arena so that you might consider this before embarking on implementation.

Details of a suggested implementation timetable are listed under our section on Implementation of FITS