Wednesday, September 8, 2010

Approach to implementing Fits


Approach to implementing FITS

In our experience, ICT technical support departments have little free time to spend on implementing processes and procedures because day-to-day activities are unpredictable and must take priority.

Our aim is to help you begin to remove some of the unpredictability by introducing best-practice processes in small steps and so begin to realise the benefits as quickly as possible with the minimum impact on your normal activities.

Each section takes a standard approach:

Cyclic implementation

Standard format for each process

It is also important to remember that there are some key success factors when attempting to implement processes like these:

Critical success factors