Announcement: Technology Advice & Guidance For The Education Sector

Hello and welcome to The FITS Foundation.

The FITS Foundation was formed in September 2009, with the help and support of Becta, as a not-for-profit organisation limited by guarantee to manage the on-going development and support of FITS so that it became self-funding. The aims of The FITS Foundation are

  • to provide a resource for senior leaders and practitioners in the education sector
  • to spearhead the professionalisation of the ICT workforce in the Education sector
  • to improve the quality of ICT technical support services through the use of a structured service delivery framework
  • to have a positive impact on teaching and learning experiences and outcomes

The first stage of the journey towards a self-funded model was to create internationally recognised accreditations for all those involved in ICT technical support in education. Consequently, two levels of accreditation have been designed and are now registered on the Qualifications and Credit Framework (QCF). They are SQA Level 3 Certificate In ICT Support in Education for Practitioners (QCF) and SQA Level 4 Certificate In ICT Support in Education for Managers (QCF).

To support these accreditations we have designed two matching training courses which are run over two or three days, depending on the course, and delivered by one of a number of training partners that we have signed up for this purpose located around the UK and internationally.

Delivering Effective ICT and Value For Money

By implementing the structured methodology that is FITS, schools have been able to save on the cost of their technical support. The London Borough of Tower Hamlets has adopted the Framework for ICT Support for delivering ICT in a total of 100 primary and secondary schools. Since its introduction, FITS has established a reputation for providing useful processes and tools that have improved the delivery of technical support within education.

“Over the past three years, the team have received positive feedback from clients. By using FITS, my team has been able to manage more incidents and lower costs, in fact FITS directly allowed us to reduce support costs by 25%” – Paul Levett

Listen to What our Users Say



The FITS Foundation Members Area

In the past, schools were able to access the Becta website for advice, templates and general guidance on a wide range of subjects. In order to continue to provide that advice and guidance, we have created a members area where we make available all of the FITS material. However, we are aware that this only covers a small part of what was previously available so we have plans to expand on that material.

We have membership options for Schools and individuals which can be found in our members area here. As a not-for-profit that receives no government funding we have to make a small charge for this membership. However, the charge has been kept to a minimum to provide value to our members.

Future Plans

The next stage of the work of The FITS Foundation is the creation of a professional body specifically geared to everyone involved in the use of Technology and Support in Education. The new organisation will have charitable status and will initially be called The Association for Technology and Support in Education. It is planned that in due course it will become an Institution but this takes longer to achieve since it requires specific Government approval.

We are at the final stage of creation of this organisation now, submission to the charities commission, and expect it to commence operations early in 2012. Anyone joining The FITS Foundation as a member now will be automatically registered as a member of the new association when it goes live. Joining us now will ensure that you become a founder member of the new professional body at the current membership fees. One of the many benefits that we have recently introduced for members is a 10% discount on our scheduled courses.

Help Us to Help You

As we build our new resource it is important to us that we include all of the areas that our membership require help with. We can only do that if our members and other visitors to our site let us know. We therefore invite everyone to post their comments here or send us a private message through our contact form.

If you share our vision you may want to help us further by becoming a sponsor. We have a range of sponsorship packages that I would be happy to discuss with you. Contact me personally regarding this on 07977 130379 or email me at

Thank you for taking time to read this introduction to The FITS Foundation, I look forward to continuing to help and support education in the UK and internationally.

Trevor Greenfield
Chief Executive
The FITS Foundation

Leave a Reply

Keep Safe Online – Internet Safety Course

News Update

We have now included the FITS Internet Safety course within the FITS members area providing even more value for our members.
If you are not already a FITS member or your membership has expired we encourage you to join now to get the Internet Safety course at a much cheaper rate than it was previously.
Check out the Internet Safety course with us


Ruby on Rails - Serious exploit
This item is a heads up in case you are running Ruby on Rails. There is a serious exploit for RoR out in the wild. Full information is posted here

If you are not running any Ruby on Rails websites then this does not affect you.


"... Indeed I do see FITS as an adapted for education variation of ITIL, as the industry standard (ITIL) is quite hard to implement "by the book" in an educational organization"
- Todor Kotsev - ICT Services Manager/ITIL Service Designer

“… absolutely perfect content for our current IT environment. Extremely relevant.” “… George was a brilliant presenter. If we were to have any further training we would like to request him."
Taryn Hauritz – Director of Learning Technologies

Request Our Report

The FITS Foundation sponsors